Return and Exchange Policy
30 Day Guarantee
If you are dissatisfied with your prints using our materials let us offer you a full refund. As long as 50% or more of the material is remaining you can return that material within 14 days. This only applies to orders of single liters. Returns on volume pricing order (3 liter orders ) must be made with unopened product, there are no exceptions.
Return Merchandise Authorization (RMA) number must be Acquired
Before returning material, contact us at firstname.lastname@example.org, Explain the reason for the return, the details of your original order, and whether you would like a refund or an exchange. An RMA number will issue to you. Be sure to include the RMA number in the package of the returned item.
Pack the item in a plastic bag, and make sure the bottle top is tightly screwed on. You are responsible for shipping and insurance fees of the return.
When a refund is approved, a credit will apply to your original method of payment. Refund may take 10 – 14 business days to reflect in your statement, before contacting us, please check with your bank, or payment service.
International Buyers, Please Be Aware:
There are no returns, exchanges and or refunds for any international orders. All sales are final.
We ship by UPS unless otherwise stated. USPS for international. We will always provide tracking numbers.
Privacy and Legal
We will never sell or use any information that you provide us to any other entity for any reason.